600 Dealerships re-opened by Maruti Suzuki, Home Deliveries of Cars Started
Maruti Suzuki India on Wednesday said that it has re-opened 600 dealerships which were closed due to the coronavirus outbreak. It has put a comprehensive SoP across all the outlets and has reinforced digital infrastructure for purchasing vehicles online.
MSI Executive Director Shashank Srivastava gave the above news. He added that in states where clearances are mandatory, the dealers have applied for them.
Out of the 3,080 dealerships across 1960 cities, 474 arena outlets, 80 Nexa dealerships and 45 commercial vehicles sales outlets have been opened. 55 units have already been delivered as well.
He also said that operations across the entire sales network would commence as soon as they would get approvals from the respective state governments.
Deliveries are being made from stocks as plants are suspended.
MSI MD and CEO Kenichi Ayukawa said that all their dealers are ensuring safety, hygiene and sanitization of all touchpoints.
Steps to avoid buyer’s hesitation have been addressed in the SoP. All facets of customer interaction have been scientifically studied.
A robust digital process allows customers to buy vehicles without having to visit a showroom. The car would be delivered to their doorstep. Test-drive vehicles are being sterilized by the dealers.